Cloud Crunch
Cloud Crunch

Episode 0 · 2 years ago

S1E07: VMware Cloud on AWS & Virtual Desktops


We discuss VMware Cloud on AWS as a data center extension, for next-generation applications and Disaster Recovery, and virtual desktop solution, Horizon 7. VMware Cloud Partner Solution Architect, Frances Wong, joins us to get technical.

Involve, solve evolved. Welcome to cloud crunch, the podcast for any large enterprise planning on moving to or is in the midst of moving to, the cloud, hosted by the cloud computing experts from Second Watch, Jeff Aiden, Co founder and Executive Vice President of marketing and Business Development, Ian Willby, chief architect cloud solutions, and Skip Berry, executive director of cloud enablement. And now here are your hosts of cloud crunch. Hey, good after listeners. Thanks for joining us on cloud crunch. Jeff Aiden, Co founder a second watch, and I'm joined, as always, with Ian Willby and skip Berry of Second Watch. Today we have special guests Francis Wall from m where with us to talk about Vm were cloud on aws. Francis has worked at va where for a number of years, here three years with vmwhere and currently is a cloud partner solution architect. Has a deep it background going back to her time at Texas instruments. Francis, welcome to the show. And why do you tell us a little bit about yourself in your current role? Sure, thanks, thanks for having me. That's right, I'm Francis Wong. I'm currently a cloud partner solution architect with vm where. I'm been in this role for about eight months and prior to this I was actually what vmre fort refers to as a core sc for silicon valley for about three years. So some of my clients include really well known names because it's out here in the big area. Twitter Air BB lift, I did all the security companies falls for net checkpoint, proof point. I did a lot of semi conductors, KLA encore plantronics, things like that. So I've had a lot of experience with customers with their vm where infrastructure and in some of the entire vm or portfolio. And today I am not direct customer facing, but I'm facing partners like Second Watch and helping you with the vm where on aws solution. So we want to help our partners not only learn about the solution and position it, but to make sure that you're successful in deploying the vmwhere cloud on aws solution. Right and today it's from the center all of us on the podcast and many of you, if not all of you, are working remote. Today is as the world is fighting against Covid nineteen. So it's kind of relevant that we're talking about VMC or via more cloud on Ahws, as this is a great solution in a crisis like this and a number of use cases where you suddenly have to leave, you're on Prevac work environment but need access to the tools as well as the application of workloads. Many of the use cases will talk about today, you know, is migration. You know, even data center evacuation, your data center extensions for Scalability, some next GEN application, disaster recovery, remote workforce of obviously, and many others. Well, Frances, thanks for their over let's just jump in and just have you describe for listeners out there what the offering dam where. You know, cloud DMC on aws provides the in customer sure sure, so, vm were cloud on a WS. Just to break down that name a little bit, when we say M or cloud, we're really referring to the VM or stack. So the VM where infrastructure stacked, the core stack, is often also referred to as a Vm wor cloud foundation, and encompasses the three infrastructure software pieces...

...that vm where is known for, the first and foremost being the sphere, so virtualization of Compute, and then there's NSX, virtualization of the network, and then there's vase and virtualization of storage, and those three is are the three main components that make up va more cloud foundation. Now, Va were cloud is an instance of the cloud foundation being executed on a WS is bare metal hardware and we began about three years ago in the partnership with a WS. Now this was not a small undertaking. It took hundreds of engineers from vm where and hundreds of engineers from aws more than twenty four months to bring that to market. So it took a long time and we were a WS has first partner in delivering a metal as a service off ering. So the engineering effort I wanted to highlight because the service is almost term key and that is the beauty of all that engineering. When you turn it on, you go into a web interface, you put it credit card and you sign up for a bmwhere account and you can press the button and bring up the entire BM or stack in an aws availability zone in about ninety minutes. And that in itself is a huge engineering feat in my opinion. And when you see engineering, it's not just vmwhere engineers. This was a joint effort with aws engineers and DM where engineers and obviously a very strategic offering. If you've watched some of the media outlets with with your CEO, as well as been to reinvent and heard for Andy Jazzy. Right, this is this is a fairly large, significant joint effort. It is a big joint effort and we're breaking new ground in that when you have, you know, traditionally vm or has been in the data centers. Let's be quite frank. Right we have half a million customers. We really built our name on running data centers really efficiently. You know, we combining ten, twenty, thirty servers onto one piece of hardware. Now there is a lot of enterprise customers that are invested in that platform, that do very well on that platform, and so when they take a look at a ws and the capability of moving some of their functionality to the cloud, there that's a long road. The Second Watch team knows better than me what that road looks like. So it's not easy for enterprise customers to move over there. And so when you have an offering like vm where when your platformed on both on Prim and in aws, on the vmdk platform, then it's a matter of moving that workload and actually being in the cloud. You can run it, you can move it to the cloud. I mean some people want to call it a forklift. Okay, I mean that's that's probably close to it. It's close. I wouldn't say it's exact because there's so much more in the stack in the cloud and there's still much more functionality in the cloud than customers can build Bild on their own. So that's that's the thing that I think is people don't realize that when they do take on this service they're getting more than just a traditional BM or stack. They're getting that entire stack, all the functionality of NSEX and B S and not just be sphere and the latest additions to at their fingertips. That's great, Francis. So what we see with a lot of our customers are it may be they're new to the cloud, but they have a lot of deep experience with Vm. Where is it? What is your position on, let's say, taking those existing skills that people have on prem how does that translate to getting them into VMC on a US? Yeah, that is one of the advantages of this particular solution because v Sphere on prawn is the same as...

...the v Sphere in a WS. Now the difference might be that the version that we run in aws is the latest version of v Sphere, but it's backwards compatible. So once the customers are using the service and they open up that traditional management interface of the B center, they're going to realize this is the same thing as what I have on prawn. It looks to saying it feels the same, because it is almost the same other than the drivers for the A ws, you know, hardware. So they can operate the same way. They know how to use content libraries, they know how to use templates, they know how to measure the CPU, they know what it looks like, feels like. That faminate. That familiarity allows them to ramp up and use the service much faster. And I think the one thing that we have noticed too, is once the customers try it out and they realize, Oh yeah, I can operate this the same way I operate a data center on on premise, we've we discover they really run away with the service the like okay, we're ready to go, let's open up a second location, let's let's move the workloads up to the cloud. We've got an exit off of this particular data center or off of this Colo right if they have contracts coming up. That's what we've seen Francis as well and our experience so far with the great segue into what kind of next question? How do you think? You know, it changes the dynamic really from a Dr Perspective, but in a positive way. Right. What is some of your will say, visionary statements from a Dr Perspective and then just your experience working with customers here with this to the club? so Dr Becomes you end up with more options, I will say that. But those options right now, today, they're not as there's not as many as there are for built for on premise today. Right. So, I mean we've got how many years, just decades and decades, of vendors and partners that have provided Dr Services in the shape of maybe Colos, maybe a rental of a rat, maybe off where, maybe backup software that can also do Dr. the on premis ecosystem is very rich and we understand that. So when you go to the cloud, you've got to work within the constraints of what's available in the cloud, and there are. It's a different construct in the clouds. So one of the things that are customers are learning, although they know how to Use v Sphere, is Ay, it's a different class model in the cloud. What does that mean? There are different line items. So you want you want to do Dr to a different location. It's a different cost model than just buying a piece of software. Yeah, so there there are some things that there's some bumper, so to speak, that are the out there in the cloud today and I expect that ecosystem to actually grow. So you're going to get more options and it will become more clear. Hey, skip and Francis, you guys make a great point with Dr But in light of where we are in current affairs, covid nineteen, maybe eighty, the ninety percent of the word force all of a sudden, within a week, you know, starting to work remote things in companies and businesses and industries that have never been remote. Talked about education, talk about call centers, talk about banking and finance. I mean we have literally organizations that did not plan both from a capacity standpoint within their data centers, nor from an availability standpoint and scalability standpoint. And you know, a couple of the use cases that were brought up during the research were desktops, desktops that may have been supported or desktop as a service that they have been supported out of their data center as well, as you...

...know, consumer facing properties that weren't set up to scale. Today are those areas that VMC ABS can support. Yeah, that is a big use case for us. Today we are seeing incredible interest in the platform to deliver desktops because when customers, even if they have delivered desktops on premise from their current data center, they bought and they sized for the workforce that they intend to provide remote services to. That's all changed in today's landscape. Like you said, eighty ninety percent of the employees are going home and have to work remote. But you know what, their data center and their Vidi Farm wasn't built to scale for everyone, only for specific folks. So now they've got to go. They can't build another data center right quick they can't just rack and stack servers and think they can order it. You can't get it up fast enough. So now they've got to go look for options where that hardware and that data center is already available and that software is available to serve their the remaining workforce. I think the other case that we're seeing is entities that have smaller online presence, whether a website that is not commonly used or services that you only need once in a while. Now they're being hit really, really hard and they don't have the capability to scale on Primit to serve those customers, and so now they're looking for options as well. It's great. You know, I think what you touched on to is just that a whole procurement model for getting more capacity, and that that is one of the, I think, most amazing things, even prior to what we're dealing with right now and while we're all out recording this from our bunkers essentially. But you know, so let's talk about you know, procurement drilla just a little bit more, but also how it changes, like to the hardware refresh and a life cycle, because I think that is a really moving from, you know, from a financial model of a cap x to an op x, and I think that's Fascina. It could do talk a little bit more about that as well, like the from the apacs of a catacs model that customers are facing today. Yeah, that is a fundamental change that, when you take it to it, which is traditionally work of a catacs model. Now they're having more conversations with their financial staff, with their CFO, and asking whether their business the way they generate revenue, can accommodate an apacs model if they want to get away from the cat BACs model, and this is all very individual to the companies themselves, but they're seeing they're seeing that value because if you look at some companies that don't run their own data centers, maybe they rent from somewhere else, they have really big contracts. They're not just one year contracts, their three, five ten year contracts for a location to house their data center or their Dr Location. Those are big, expensive con contracts. So if they go to an appecx model where they use something like vmc, they can spread that cost out and they can figure out well, you know what, they don't even have to upgrade the hardware. It's not their problem. That's my favorite line when I talk about VMC. The hardware is not their problem, the maintenance is not their problem, the upgrades are not their problem. How much does that save them in terms of head count, man power, man hours? All of those things come into play. So it's a conversation between it and their financial staff. Now, when it comes to that model, there's just such a great answer to that question and just in that so we do we see companies using this as a transition from that, from the old cap x to apex and where, you know, a lot of our customers are trying to move to your it as a service as well.

Right. Do you see that as this being a really catalyst to those kind of events? Big Time, big time. So I've been saying part of the reason why I joined bvm whereas you know, wanting to help my customers because, quite frankly, there's not enough technical people in the world to service the needs of the various companies globally. We've got to come out with some of these services, in some of these products that take the man hours off our customers play their staff. They're not growing their staff, and even they are, who are they going to hire from? There's just not enough of us to go around and that is a big determinant for a lot of the managers and the directors that are making that decision when they look at the VMC product and they realize talked about, that skill set is the same skill set. I don't have to hire somebody news to learn this. I can run a portion of this somewhere else and not have that clap x model and I can keep that head count the same as what it is today, and that is a big piece of it, because what they have seen in the past. If they looked at the cloud model, I don't care if you're going to is RU GCP or a WS, they had to hire somebody else or ask the current person to increase their skill set. Like that compelling argument right there, for sure. Thank you. Now, I'm kind of a technical nerd. Sometimes I like to play one on on TV. So one of the coolest features, I think in my mind is, you know, the way that it gets set up in aws is it's mb me backed beast hands, and it really does, you know, credible speed and a lot of D douping a compression. Can you talk about some of the maybe your personal favorite features of the technical platform? Woh, the first one that impressed me the most, and I know this is a little odd, is when we close out POC's like if you were to close out of POC was say, don't say they sent you a try and buy piece of hardware when you're first of all, you got to figure out when you're going to end that POC. Okay, the POC's done, you've spend everything down. Well, somebody's got a unwack that thing, unplug that thing, find the original box it came in and then ship it. When I turned down an STDC and BMC, I click like three buttons, man, and it's done. I was like wow, that impressed the daylights out of me. I was like we're done, guys. Look, the building stopped. The building stopped, because that's a big deal, right. If I mean your son had a had a cell phone and you're like I gotta cut off your cell phone. You're like how do you turn that off? You got to call them in at bands and you're like, okay, a plan to turn it off on the thirty, I'll pay till the thirty, etc. Now this is this is flick over done. That was my favorite features so far. Some of the other ones I'd like the ability to add a host, like like we talked about. You know, you invest in the data center, you buy pieces of hard where you anoroitize it over severe or five years. So if you need to do some capacity planning and need to add to that, you've got to budget for it, you've got to get a quote, get it estimate, you got to get a Po you got, I mean on and on and on. It's like six months before you get your piece of hardware and then you got to rack and stack and have to beg the data center guys to give you a court. So when you add a host in VMC, you click a buttom how many do you want? Nine minutes later you have another host. Add it to the cluster. That's it. If you don't need it, you could turn it off and you'll only be build that month or whatever. How long, however long you used it like. That's that is easy peasy, in my opinion. It's great. Appreciate that. It's tough. When do you see, I guess, just from any major...

...objections out there, Frances, that you see when you start talking about this, does anyone have like a pause, you know, big pause moment, and you know, how do you overcome the objective? You know, we always weigh it out, as it's a great way to dip the tone in the water, as you were just mentioned in here. You know, for a pocason. What have you put just curious from your standpoint what you've experienced, and you can speak to that a little bit. I think the greatest subjection, and I'm not going to hide from this because I've I've dealt with this since I've been with vmwhere is going to be cost being more as a premium brand, we spend a lot of money on engineering, on building these kinds of solutions, and I don't know if I counter it as much as I would say you're looking at the cost of when you say cost is an objection, is because you're looking at it at solely from a compute cost. Now, if I said, all right, well, if you had to do the equivalent, you're going to pay for real estate, you're going to pay to pull a teen t line, you're going to pay for hardware, you're going to pay for software maintenance, you're going to pay for the head count that if you're going to manage that, and you going to pay for their travel costs. So if you take those costs and you calculate it for your company, now do an apples to apples comparison. That's good point in conjunction with your last statement to around just, you know, shift into that model of operational cost you know that you have to figure in the whole iceberg, right. So that's really cool. Yeah, that's a great way to position that so well and the reality is in today's like it's also the scale down right. So, let's say if you had a major liner or even, you know, oil gas company that needed to scale down quickly, it's a lot easier to do it if you're on the cloud or on DMC then if you're running on Pram. Going back to your predist example of the POC is a great example. Yeah, and I think one of the things that sometimes as technical people, we lose sight of is that a lot of our customers they're not in the technology business. You mentioned oil and gas, but hospitals and government. They are not in the business of being you know, they're not in the technical business. They just need to stuff to run. They shouldn't have to figure out so much of the plumbing. And that's why when I tell customers, I'm like Theo, the harbor is not your problem. The plumbing is not your problem. The only plumbing you got to do is from your own premise and how to get in there, so to speak. But upgrades are not your problem, like none of that is your problem. And they're like that's what they hear, because they're like, I got to focus on building a hospital, you know, doing the oil I mean they got to focus on that stuff and they should be. They should not be spending so much money and time and effort into reinventing the wheel. Technically, it's the build versus pay model, as we like to say. That's great. And for a second, if you could talk about tools that are out there for analysis in order to determine how to go and what the cost would be. I think a lot of people are, you know, they're thinking about it or they're like, I just don't understand. You know, how much hardware Goen to need, how much it's going to cost to operate? Could you talk a little bit about the ways that potetrol customers for this could actually get that data ahead of time so there's no surprises? Yeah, yeah, you know, viewers surprisingly transparent with this particular service. On our website we post our road map, so the features of what's coming in VMC. We also put assizing tool online so you could go online on the website in you know, you could take a sub segment. You know what you think is representative of your workload, because not all the workload oftentimes, would be the first thing to move up to the cloud and and do that cost...

...calculation or host sizing calculation, and that calculator will take into account all the software overhead as well as the size of the nose up in aws to give them a rough idea of what they could fit on the hoses in VMC. The other tools I will point to for some of our larger customers is if they have some of the vm where management tools like operations manager or networks insight. Those will give them very fine granular capability to estimate what how much of the VMC service they would need for a sub segment of their workloads. So those are operations manager will do that. Network insight will have help them track the traffic flow, because that one is a big one that people really for for lack of a better term, they really take for granted when they're on Prim versus when they're in the cloud. Great, thank you for that. About using it as a have you seen clients out there using it as a DR target for just starters to get involved with, or what's your been exposure? We have one client that's done it that way and just curious from a bigger scale. Yeah, what you've seen out there. So often time. Yeah, we do see Dr as a target for VMC, especially for larger customers and for customers that are looking at Vdi failover and birst capability that they will use, they will start with VMC in that manner. So it's not heavily utilize when they first start out, so to speak. But for the smaller clients, Dr in VMC might or might not make sense just because at the size versus cost model. But if they're doing a business community case where they put a pilot light using VMC as a pilot light, then they can layer on the Dr solution very easily and just check off that box. So for some of our smaller clients, if they are able to use it in more than just a Dr Fashion, they actually are able to check off a lot of boxes. They can chuck off the cloud strategy. See, they can check off the pilot light sort business continuity, they can check off the Dr box and potentially the bursting capability for whether on Prim so when they have a couple of those use cases then d are just makes all the sense in the world just to check that box. Yeah, I love it great, that's awesome. Thank you very much. Yeah, well, Francis, we try to keep cloud crutch under thirty minutes. So, you know, really enjoyed the conversation today. Thank you for joining us and sharing your insights and we do enjoy working with you as one of your partners on these solutions for our clients. But thanks for joining us today. Thanks. This was fun. I hope this is a this is good. Be Guys. Yeah, yeah, and it skip. You know, thanks for being here as always, and listeners. If you have any feedback, questions of comments, please that that to cloud crunch has psycho watchcom and we look forward to chat with too next week. Kake, you practist. Thank you Jo, thank you, Francis. Thank you. Thanks mating me. You've been listening to cloud crunch with Jeff aiden, Ian Willoughby and skip Berry. For more information, check out the block second watchcom company block, or reach out to Second Watch on twitter.

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